The Programme

 



DAY ONE: TUESDAY JUNE 24 2008

08:30      Registration and coffee
09:00   

 

Opening remarks from the Chair

ADDRESSING THE CHALLENGES OF MEASURING ROI

09:10   

John Mack
Editor and Publisher PHARMA MARKETING NEWS/PHARMA MARKETING BLOG

You want marketing ROI? You are not ready to measure ROI”
 
Why many pharmaceutical marketers ignore ROI and rely upon anecdotal evidence

  • Are marketers artists or mathematicians?
  • Right brain vs. left brain thinking
  • Creativity vs. accountability
  • There are very few awards given for the latter, but many for the former
  • Can six sigma be applied to marketing?

09:50  

Graham Leask
Economics and Strategy Group, Aston Business School
ASTON UNIVERSITY

Identifying the most effective ways of measuring and predicting ROI

  • Why ROI is important
  • The Types of data available and how to gather it
  • Different approaches to ROI - Their strengths and weaknesses
  • How ROI can be used to guide and predict marketing results
  • A short case study illustrating these points
10:30      Morning refreshments
11:00    Bert Buiten
Head of Marketing
ASTELLAS PHARMA NETHERLAND

Brand identity, loyalty and ROI

  • How relevant is brand loyalty in life cycle management and maintaining ROI?
  • A case from Urology – the BPH market as an example of brand loyalty
  • Health care policy influence on ROI
  • The relevance of medical information for ROI – a case from the Immunosuppression market
  • Is there a general marketing approach for maximising ROI?
11:40   

Andree K. Bates
Managing Director
EULARIS

Are you up to the challenge of measuring ROI in changing dynamics of the pharma industry?

    • Understand the limitations of measuring ROI in a changing environment
    • Hear the opportunities this can create for your brands
    • Discover how to maximize return on your brands marketing investments
    • Learn what you need to do next
12:20      Lunch
13:40   

Mike Kalfus
President
M2 WORLDWIDE

Al Kenny
SVP, Business Development
M2 WORLDWIDE

Measuring success and ROI in a changing global life science marketplace

  • Setting the framework for measuring marketing ROI
  • A real-world perspective on how to measure marketing and sales programmes
  • Understanding how to use qualitative measures as indicators for more quantitative data points
  • How to set up the framework to present your business case to senior management
14:20   

Saša Bavec
Head, Marketing Services EUMEA
Sandoz

Super generics - difficult to make, different to sell

  • What are super generics?
  • Super generics as key differentiating factor vs. generic competitors
  • How to sell super generics?
  • How to exploit product’s full potential?
  • Finding the ideal marketing approach
15:00      Afternoon refreshments
LEVERAGING YOUR BRAND POTENTIAL
15:30

Martin S. Kamleiter
European Product Manager Epilepsy
EISAI EUROPE

Bridging the gap between corporate identity and brand personality

  • Corporate identity and brand management - a systems-based approach in defining synergies
  • Corporate behaviour and brand behaviour - identification and alignment
  • Internal marketing - the role in delivering the employee brand promise
16:10  

Ollie Mitchell
Head, Marketing
BOEHRINGER INGELHEIM UK

Optimising strategic and brand planning

  • Identifying the information you need to consider
  • Using market research results effectively
  • Assessing ROI and the tools that have proven to be effective - how do you judge your success?
16:50   

Presented by a selection
of speakers from both days

Interactive panel discussion – Discussing the challenges of measuring marketing productivity

  • The impact of the regulatory framework on the marketing function
  • Determining the course of evolution of DTCA and Rx advertising in Europe
  • Effectively analysing the results of marketing campaigns
17:30      Closing remarks from the Chair
17:40    End of conference
   
   
     

DAY TWO: WEDNESDAY JUNE 25 2008

08:30      Registration and coffee
09:00      Opening remarks from the Chair
09:10   

ROUNDTABLE MORNING

Delegates will be able to attend three one-hour roundtable discussion groups from a selection of key topics. Each session will be chaired by an industry expert who will facilitate an exchange of opinions, essential experiences and learning related to an aspect of marketing ROI.

 

Brian D. Smith
CEO
PRAGMEDIC

1. How to create strong marketing strategy

 

 

Graham Leask
Economics and Strategy Group, Aston Business School
ASTON UNIVERSITY

2. Planning, executing and measuring campaigns

 

 

Martin S. Kamleiter
European Product Manager Epilepsy
EISAI EUROPE

3. Successfully differentiating your product from competitors

 

Leader tbc

4. Ensuring that the marketing and sales function is aligned
 

Bart Vanniewenhuyse Executive Director
CRM
JANSSEN CILAG

5. Effectively engaging patients/physicians

     
12:30    Lunch

BEST PRACTICES IN TARGETING AND ENGAGING KEY CUSTOMER GROUPS – PATIENTS/PHYSICIANS

13:50  

Bart Vanniewenhuyse
Executive Director, CRM JANSSEN CILAG

 

Developing a patient-driven marketing strategy
  • What is the lifetime value of a patient?
  • Developing a relationship that will set apart your competition
  • Using multiple channels to promote your products
  • Achieving better access to your customers

DEVELOPING ORGANISATIONAL STRUCTURE IN A MARKETING ORGANISATION

14:30   

Per Akerstrom
Director, Marketing
LEO PHARMA NORDIC

Modern management in a marketing department
  • A short review of different management theories
  • Situation-based leadership
  • Coaching
  • Conflict management
  • Measuring effectiveness in a marketing organisation
DEVELOPING STRATEGIES TO MITIGATE MARKETING RISKS
15:10    Brian D. Smith
CEO
PRAGMEDIC
Marketing due diligence - reconnecting strategy to share price
    • The risk inherent in business plans
    • Quantitative assessment of business plan risk
    • Managing market risk, share risk and profit risk
    • Calculating the shareholder value created by plans in advance of implementation
    • Adapting strategy to optimise value creation
15:50   Closing remarks from the Chair
16:00      End of conference and farewell tea and coffee